“Customer service should not be just a department, it should be the entire company.” -Tony Hsieh
What We Do
- We do the discovery and research.
- We customize your solution.
- We negotiate the best price.
- You pay us nothing.
The What and Why
At EI we know technology solutions, and we know what customers are looking for. We take the confusion and stress out of finding, researching, negotiating, and implementing your technology solutions. With 25 years of experience, we know how hard it can be to find and create the perfect solution within the vast number of companies and technology solutions that are available.
Our customer’s satisfaction is our number one priority, and we know what it takes to make and exceed them. There is no project too big or too small. Whether it is a single telephone line, or a 5000 location network, we have the resources and skill to negotiate, build, and implement the best possible solution.
We evaluate the thousands of products and services offered by hundreds of suppliers and create a custom solution based on the individual needs of each client. We take the time to listen, learn, and complete full needs assessments so we can do the “dirty work” and maneuver thousands of options to determine which vendors and products are needed to design, implement, and maintain the best solution for you, on time and under budget.
To take it to a next level experience we ensure solutions are installed as promised, monitor billing, and handle all repair issues for as long as those services are installed. Our mission is to ensure every one of our clients know they are getting exactly what they need, where they need it, at the best possible price, while breathing a little easier and taking the time and money saved.